Our variable tariff prices are changing

From 1 November, our variable tariff prices are going up

Knowing that many of our members are facing a tough time because of the Covid-19 pandemic, we’ve done everything we can to keep our prices low. Back in March, we reduced our standard variable tariff by 4.6% . However, wholesale energy prices, and the costs of supplying energy to you, have been rising since July. That means, for members on our variable tariffs, the cost of energy is going to go up. From Sunday 1 November 2020, the price of our variable tariffs will go up by 3.8%. 

Will the change affect me?

The price change only affects our members on one of our variable tariffs. It won’t affect you if you’re on our prepayment tariff, or one of our fixed tariffs. 

What does this mean for my energy bills? 

It means that if you’re on one of our variable tariffs, you’re likely to see your annual energy costs increase. We’ll be in touch with you by email to let you know what these changes will mean for you.  

By absorbing some of the cost of rising wholesale energy prices, we’ve held off increasing our variable tariff rates as long as possible. We know that nobody likes prices to go up. However, our variable tariffs remain great value. 

How can I reduce the cost of my energy? 

If you’re on one of our variable tariffs, you might consider moving to one of our fixed tariffs. These are usually cheaper than our variable tariffs, and they’re often cheaper than other suppliers too, because we buy the energy upfront. 

You might also be cheaper changing supplier. There are no exit fees on our variable tariffs, so you’re free to leave at any time. A change of supply can take up to 21 days. If you sign up with another supplier on or before Saturday 31 October, and your start date with that new supplier is before Friday 20 November, then we’ll continue to bill you at your current tariff rate until you leave us. 

I’m struggling to pay my bills 

If you’re having difficulty paying your bill, please get in touch with our Member Services Team by phone on 0131 285 5510, or by emailing us at collections@peoplesenergy.co.uk. Our staff are trained in helping members who run into payment difficulties. The sooner you let us know, the sooner we can help get your situation sorted. You can also find further information on how we can help if you’re struggling to pay your bills. 

For any other questions on the changes to our variable tariffs, please get in touch with us at customerservices@peoplesenergy.co.uk, by using our Live Chat, or by calling our Member Services Team on 0131 285 5510.