In line with government guidelines, we're continuing to install smart meters across all tiers in England, Scotland and Wales.
Our installations are carried out through our engineering partner Magnum Utilities, with strict guidelines in place to ensure your smart meter installation is safe, and carried out with minimum contact. Your engineer will practice social distancing, and will wear and use personal protective equipment throughout the appointment.
Find out more about Magnum Utilities' Covid-19 safety protocols.
Before your appointment, we’ll get in touch to find out if anyone in your household is elderly, vulnerable, or displaying symptoms of coronavirus. If they are, we’ll reschedule your appointment for a later date.